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Mission

“Building unforgettable memories through travel” Travel is not about riding on buses, flying on airplanes, or booking hotels, but travel is all about the unforgettable feelings and memories you bring back with you. Experiencing and exploring new destinations, visiting family and meeting new people.At Frontier Holidays, we strive to be the most professional and customer responsive travel agency. We believe that superior quality service is the most important thing we sell, as we seek to provide our customers with positive travel experiences delivered with a sense of warmth, friendliness, individual pride and Company Spirit. We thank you for believing in us by giving you what will be a memory for life.

Vision

“Building unforgettable memories through travel”
Travel is not about riding on buses, flying on airplanes, or booking hotels, but travel is all about the unforgettable feelings and memories you bring back with you. Experiencing and exploring new destinations, visiting family and meeting new people.At Frontier Holidays, we strive to be the most professional and customer responsive travel agency. We believe that superior quality service is the most important thing we sell, as we seek to provide our customers with positive travel experiences delivered with a sense of warmth, friendliness, individual pride and Company Spirit. We thank you for believing in us by giving you what will be a memory for life.

Our values

Integrity:

We are committed to honesty, loyalty, and a high standard of ethical conduct.

Customer-Focused

We are committed to providing the highest level of customer service. We extend this to our agents, their customers and our preferred suppliers.

Results-Oriented

We believe our success depends upon our leadership and management teams’ abilities to focus and execute their mission on schedule.

Teamwork

We believe in building and maintaining long-term, professional, win-win relationships with our employees, agents, preferred partners, and all our business partners in order to achieve mutual success.

Excellence

We are committed to being a high performance organization by staying focused on total customer satisfaction. We continuously analyze our processes and ourselves in order to become the best of the best.

Innovative

We are committed to developing and implementing cutting-edge technologies for our agents and preferred partners.

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